Frequently Asked Questions

  • Are you licensed and insured?

    Yes, our team includes licensed, insured installers with deep experience in tile installation. We're certified through CTEF foundation and maintain full coverage for residential and commercial projects.

  • Do you offer free estimates?

    Yes, we provide free estimates for all tile projects. Contact us at (843) 718-5889 to schedule your consultation and project assessment.

  • How long have you been in business?

    We've been in business for 8 years with 30 years of experience. We're a second generation tile and stone mechanic, family-owned and operated in Charleston.

  • What makes your materials different?

    We separate ourselves by using top tier setting materials, premium grouts, and the best setting waters available. We strive to be the best with high-end clientele.

  • Do you serve Charleston area homes?

    Yes, we serve Charleston, Summerville, Mt. Pleasant, and Goose Creek. We work throughout the greater Charleston metro area and surrounding Lowcountry neighborhoods.

  • Are you owner operated?

    Yes, we're locally owned and operated by someone born and raised in Charleston. We maintain strong ties to the Lowcountry community with hands-on leadership.

  • Do you handle commercial projects?

    Yes, we handle tile installation for offices, retail spaces, restaurants, and hospitality projects. We provide professional coordination and flexible scheduling for business clients.

  • Can you waterproof coastal homes?

    Yes, we specialize in waterproofing with proven membranes ideal for Charleston's humid coastal environment. We protect bathrooms, kitchens, and outdoor spaces from moisture damage.

  • Do you remove old tile?

    Yes, we provide full demo and substrate preparation with dust-controlled removal. We include subfloor repair and leveling to prevent future cracking or uneven surfaces.

  • Can you install outdoor tile?

    Yes, we install tile and stone for patios, walkways, pool decks, and outdoor kitchens. We use slip-resistant materials with sealed finishes for coastal durability.

  • Do you repair existing tile?

    Yes, we repair cracked tiles, re-grout worn surfaces, and restore aged installations. We use color-matched grout and provide both one-time repairs and ongoing maintenance.

  • Can you create custom designs?

    Yes, our experienced artisans create custom tile designs, mosaic installations, and decorative inlays. We work with ceramic, glass, and natural stone for unique focal points.